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Q: |
What client-side
operating systems does Reading Eagle Online support? |
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A: |
MAC -
9.x (some limitations)
OSX (some limitations)
Windows - XP 2003 2000 98. |
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Q: |
What web browsers
does Reading Eagle Online support? |
|
A: |
It is
compatible with the latest versions of the following browsers:
AOL, Netscape, Internet Explorer. |
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Q: |
When I load Reading
Eagle Online, I don't see the center part of the page. What are
some common problems? |
|
A: |
1.
Cookies & Pop-Ups from the following domains must be allowed:
readingeagle.com & readingeagleonline.com.
2. Most common problems found are cookies and pop-ups from the
domains above have not been allowed.
3. Web browser security may be set to high not allowing the
scripts to execute properly. |
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Q: |
I can't log in.
What's wrong? |
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A: |
All log
ins are case sensitive - Both user name & password. Make sure your
Caps Lock is not on. |
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|
|
Q: |
Why don't I see a "
Log Out" button |
|
A: |
The Daily product does not store the
username & password - which means you only need to authenticate
for access to the product - all you need to do is close the
browser window. |
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Q: |
I subscribed to the
E-Edition, can I access the Online Archives |
|
A: |
The Archives is a completely
separate subscription based product and is not tied to the print
or online edition. However there is a demo of how the system works
available at -
http://www.readingeaglearchives.com -
look for the demo link in the middle of the page - it is only
populated with a few editions so the user can see how it works. |
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